The effective use of data allows organisations to gain invaluable insights about their employees, customers and operations. It allows them to continuously improve their products and services, improve their efficiency, and make intelligent decisions about their long-term business strategy.
I offer the following services:
Leaders are frequently confronted with uncertainty and ambiguity in making people management decisions. For instance, what is the best way to motivate employees? Is it better to set specific goals, or simply encourage employees to try their best? Will open-plan offices improve teamwork and creativity, or do they have a negative impact on employees’ productivity? Under what circumstances is diversity helpful or harmful?
Evidence-based management allows organisations to draw on the accumulated wisdom of academic research and practical experience to make better decisions. It can also draw on local data — such as employee and customer surveys, interviews and focus groups — to inform best practice.
Academic research is often complex, spread across many sources, and is difficult to access in expensive subscription-based journals. I offer a number of research services to bridge this academic-practitioner gap:
Assessment can be used to better understand employees, teams and organisations. For individuals, psychological assessment can be used to better understand their strengths, personalities, interests, values and motivations. Team assessments can be used to identify how effectively people are working together, and provides insights about how teamwork can be improved. Organisational surveys and other assessments can reveal how employees feel about their employer, and provide valuable insights about areas that can be improved.
The psychological services I offer include: